Manages multiple, complex IT projects in a wide technical and organizational environment.Develops project plans, including bottom-up and top-down time and effort estimates, resource requirements, change management processes, risk management, milestone tracking, communication mechanisms, test plans and deliverables. Coordinates project staffing assignments with functional and technical leads.Effectively communicates project status, progress, risks, and issues to drive projects to completion. Proactively manages risks and issues by planning and implementing mitigations as needed.Develops trust-based relationships with clients and staff to resolve issues and develop solutions within a federated university environment.Acts as a change agent, meeting clients and staff where they are and using change management techniques to help them adapt to and embrace changes in business processes and technology solutions.Works independently and exercises good judgment. Recognizes ambiguous assignments and takes necessary steps to respond effectively and in a timely manner. Takes ownership and drives getting project technical, business, and/or strategic decisions made and documented.Applies, develops, and documents project management best practices. Coaches and mentors junior project managers and other AIS staff to adopt these practices.Demonstrates excellent verbal and written communication skills and presentation, internal consulting, and management skills. Tailors project communications to meet the needs of specific audiences, including executives.