Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf) .

Job Description

The Marketing Operations team at Sprinklr is building an enterprise-grade marketing technology stack

and we are looking for a super-user and product evangelist for a variety of MarTech tools. In this role,

you will be responsible for implementing these tools at Sprinklr and ensuring adoption by the

respective stakeholders.

Responsibilities

● Partner closely with peers and leaders in the Marketing team to understand their business

needs and provide a scalable tech-driven solution

● Work with our IT teams to integrate third-party tools with our marketing automation tool

(Hubspot) and CRM (Salesforce)

● Support the marketing planning exercise for all the regions, track campaign performances and

provide insights on a regular basis

● Vendor evaluation & management for existing & new tech requirements

● Work closely with the Lead Operations Team for flawless lead management

● Periodically conduct a detailed comparative study of the latest marketing technologies and lead

proof of concept efforts to quickly test and validate solutions

● Understand the implications of privacy laws and ensure the new vendors meet our security and

legal requirements

● Stay on top of the regional and functional nuances and align technology solutions to optimize

the current processes. Suggest new approaches wherever required.

● Develop training materials to educate and onboard new users on an ongoing basis to ensure the

adoption

Preferred Qualifications

● 4 to 5 Years of experience in a B2B company managing a marketing tech stack that includes

Marketo / Eloqua/ Hubspot, Google Analytics, Outreach, etc.

● Prior experience in working closely with web ops, design, and marketing stakeholders.

● Good understanding of the marketing technology landscape (not limited to marketing

automation) and SaaS marketing motion

● Ability to break down business objectives into executable projects, and functional steps and

define processes

● Excellent interpersonal and stakeholder management skills

● Self-driven individual with the ability to manage multiple projects with strong attention to detail

and manage deadlines

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

We’re excited that you’re interested in joining Sprinklr!

Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.

Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.

Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form (https://forms.office.com/r/hzDnhjYCJf) .