Description

At Amazon, we are working to be the most customer-centric company on earth. One customer experience that we are constantly looking to take to a new level is how we fulfill and deliver orders to the customer's doorstep. Our goal is to exceed the expectations of all our customers by ensuring that their orders (no matter how large or small) are delivered where and when they need them, as quickly, accurately, sustainably and cost effectively as possible. Therefore, Amazon is continually striving to innovate and provide best-in-class delivery experiences through the introduction of pioneering new products. In 2019, Amazon publicly committed to the “Climate Pledge” that aims to meet Paris Agreement 10 years in advance (2040).

The Last Mile Global Fleet and Products (GFP) team’s mission is to provide the vehicles and services to become one of the biggest electric fleets and EV charging network worldwide. We are building critical capabilities, tools and mechanisms in the area of EV Service Equipment (EVSE) to successfully manage the transformation to an electric fleet. We will be pioneers without a playbook to follow! Let’s work hard, have fun and make history together!

The Senior Electrification Products & Tech Manager on the GFP team will provide leadership in the application of new EVSE technologies to enable large scale EV deployments in a continuous effort to deliver a world-class customer experience. They will be able to clearly articulate the technical differences in EVSE technologies available, understand key problems and gaps, and propose and analyze multiple solutions to deploy the most energy efficient, cost effective, and rapidly scalable EVSE networks achievable. As a subject matter expert on the EVSE product team, they will be responsible for driving the engineering and technical requirements, defining performance criteria, leading product validations and new technology pilots, and supporting onsite installation and commissioning.

This role is inherently cross-functional and requires working closely with engineering design, construction, operations, product and program management, software development, finance, legal and business development teams to bring products to launch, develop and grow business opportunities, and enhance our existing portfolio, products and features.

A successful candidate will have a background in electrification or be a technical expert within automotive / broader engineering field, skilled in product management, highly analytical, resourceful, customer-focused, team oriented, and with a high degree of independence to define, develop and validate EVSE products from scratch.

They will be able to develop and drive high-visibility strategic product initiatives, but also ambitious to roll up their sleeves, dig in and get the job done. They will be able to take end-to-end ownership of large, complex projects within product and tech development, break them down into manageable pieces, and deliver results in a fast-paced and dynamic business environment. They’ll have high standards for themself and everyone they work with, and they’ll be constantly looking for ways to improve their products performance, quality and cost. We’re changing an industry, and we want individuals who are ready for this challenge and want to reach beyond what is possible today.

Key job responsibilities

• Provide technical diligence on EVSE products, define and derive technical requirements, specifications and test cases for EVSE based on business teams’ and customer needs (design, performance, safety, local regulations, load management strategies etc.)

• Understand the key aspects of EVSE technologies in the areas of design (scalability, robustness, performance), operations (efficiency, usability, reliability), costs (capital and operations), predictive and preventative maintenance, safety and (cyber-) security risks to identify gaps and propose areas of improvement.

• Validate EVSE products to against internal technical and regulatory requirements to ensure best-in-class performance of our portfolio.

• Lead partnerships with internal and external teams to ensure EVSE - EV - CPO interoperability.

Manage end-to-end product quality, including and not limited to:

• Definition of technical specifications and product performance criteria with regional vendors and EVSE manufacturers to specify appropriate electrical equipment.

• Creation, oversight and execution of test protocols and mechanisms to ensure EVSE interoperability with EVs, CPO and other delivery station sub-systems.

• For EVSE field issues, drive teams to supply failure mode and root-cause analysis, quantify customer exposure, provide remediation, and establish long-term corrective measures as well as preventing reoccurrence. Support maintenance and troubleshooting support, and operating procedure review.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

Basic Qualifications

• Bachelor degree in Electrical, Controls or Software Engineering from an accredited university, or a related scientific field

• Prior experience in electrical engineering in the areas of automotive, electrification, power systems, power electronics, control systems for industrial systems

• Experience with management associated with product development and validation projects

• Demonstrated knowledge of the Electric Vehicle industry and specifically proven track record in EVSE technology

• Basic knowledge of equipment safety and performance certifications required for operation of electrical systems (e.g. switchgear, outdoor equipment, communication etc.)

Preferred Qualifications

• Master’s degree in Engineering

• Experience with developing highly-availability EVSE design/architectures, large-scale power systems, electric mobility/transportation, or mission-critical industrial systems, that are at parity (or exceeds) industry design trends

• 7+ years of experience with power products used in design, operation, or maintenance of large-scale infrastructure systems.

• Knowledge of codes, standards and regulations including IEC, CE and ISO (e.g. ISO15118, OCPP, OCPI).

• Knowledge of cloud computing architecture and capabilities (e.g. AWS or Azure certification)

• Ability to carry new design concepts through exploration, development, and into prototyping/manufacturing.

• Understanding of basic data analytical skills and tools such as Excel, Tableau, SQL and regression models.

• Demonstrated ability to work independently and effectively in a fast-paced, ambiguous, deadline-oriented work environment in an organized manner, and willing to roll up one’s sleeves to get the job done.

• Experience writing documents on technical requirements and test cases for new products, process improvement initiatives and/or design validation plans.

• The ability to perform complex business case analysis to justify technical decisions and present the justification to management in a high-level review.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).