Are you interested in contributing to the advancement of science?

Do you have a proven track record in a range of qualitative and quantitative user research techniques?

About our Team

Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.

About the Role

We aim to make the process of publishing academic research in journals easier for authors, reviewers, and editors. Our UX research helps us to better understand the needs of our users, how we can improve our current services and how we can create new services. You will support our growing demand for UX research, with an initial focus on Submission Systems. Our agile squads research, design and build features for use by research institutions worldwide.

Responsibilities

• Planning and conducting research projects to include contextual user interviews, concept value testing, usability testing of prototypes and early designs

• Presenting research in an engaging way to different audiences

• Being a thought partner for the product manager to progress ideation

• Managing research participant recruitment to ensure feedback can be collected quickly and efficiently

• Supporting Research Operations work, including maintaining our research repository

Requirements

• Demonstrate a range of qualitative and quantitative research techniques and advanced analysis, planning and execution skills

• Have worked with senior stakeholders to decide and plan user research roadmaps, communicated findings and made recommendations

• Have experience applying research methods such as contextual interviews and usability testing to suit the research question, project stage and timescales

• Be collaborative with colleagues cross-functionally, involving product teams and other stakeholders in the research process

• Use analytics data to triangulate research findings. Have working knowledge of AI tools.

• Be self-motivated and comfortable working in a flexible way

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days

• Health screening, eye care vouchers and private medical benefits

• Wellbeing programs

• Life assurance

• Access to a competitive contributory pension scheme

• Save As You Earn share option scheme

• Travel Season ticket loan

• Electric Vehicle Scheme

• Optional Dental Insurance

• Maternity, paternity and shared parental leave

• Employee Assistance Programme

• Access to emergency care for both the elderly and children

• RECARES days, giving you time to support the charities and causes that matter to you

• Access to employee resource groups with dedicated time to volunteer

• Access to extensive learning and development resources

• Access to employee discounts scheme via Perks at Work

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.