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Microsoft Corporation Principal Product Manager - API & Ecosystem in Redmond, Washington

Microsoft 365 Copilot's mission is to be your copilot for work, combining the power of AI with your data in the Microsoft Graph and the Microsoft 365 apps to turn your words into the most powerful productivity tool on the planet. Copilot helps users to unleash creativity, harnessing the power of large language models so they never have to start from scratch. It unlocks productivity, and optimizes their time by summarizing insights and information, allowing them to focus on what's most important.

We’re looking for an experienced Principal Product Manager - API & Ecosystem for the M365 Copilot & Search Platform who can lead extensibility with low to pro-code developers. Enabling them to successfully build custom copilots or enhance existing workflows with Generative AI by extending our exiting platform offerings via Microsoft Graph APIs (Application Programming Interface), Plugins and through Microsoft Copilot Studio. As a result, we’ll grow a secure and thriving ecosystem around our M365 Copilot platform.

The Copilot and Search Platform extensibility team is seeking to lead innovation and collaborate across Microsoft's product teams to define a multi-year API strategy for this area. This is fundamentally about three things: (1) product and framework thinking as to how the platform capabilities can enable our first party (internal) partners and third-party developers to solve real customer needs across Microsoft 365 copilot extensibility scenarios (2) what is the right approach to generate scalable, high quality platform solutions. (3) Continually evolving a platform to enable developers to programmatically harness the power of the M365 Copilot & Search Platform; along with a viable business model. This involves considering a wide range of technical, product, and business factors to ensure that the platform meets the needs of our users and partners. Join us and lead the way in shaping the future of M365 Copilot Platform.

The Role : This person will be asked to take our current offering and build a plan for hyper-scale adoption and usage by creating extensibility options such as developer interfaces, tools, reliable integration capabilities that work seamlessly across our platform.

You will work across cross-functional teams to identify and drive strategic platform investments. In this role you will partner with engineering teams, ecosystem teams, marketing, design teams and influence how developers build on our platform; you’ll also partner with our compliance and legal teams to ensure we’re building a solution that customers feel great about adopting. We are a platform team so technical background is needed, and while we don’t directly own user experiences, you’ll utilize good product instincts to guide how the platform capabilities will create value across Microsoft Platform offerings (Copilot Studio and Azure) and increase stickiness.

The Group: This team is part of the Copilot & Search Platform group which is focused on delivering the platform capabilities that underpin the broader M365 Copilot system and Microsoft Search product. You’ll work closely with the PM team within this group to deliver combined value across a wide set of partners and scenarios. This group is part of larger Microsoft 365 Core which builds the infrastructure, platforms, AI/ML and collaboration & communications backbone for Microsoft 365.

You: We all bring something different to the table, and no doubt you do, too. With that in mind, we are looking for diversity of backgrounds to build a well-rounded, flexible, nurturing, and healthy team that can execute incredibly well today and evolve for the future. You’ll have a lot of experience across things like catering to the developer persona, creating and executing on platform strategies, thinking about the “Platform as the Product”, distributed cloud services, partner collaboration, competitor analysis, core PM skills like product planning, prioritization techniques, Objective Key Results (OKRs), and data analytics, etc. All facets are beneficial for this role and our team; the more of these you have, the better.

Responsibilities

  • Strategic Thinking – We need someone who can help outline the WHAT, WHY and WHEN investments are made to the product. This will require customer research, ideation & brainstorming, judgement and business sense. You will be responsible for creating the scope and clarity for the teams to deliver against.

  • Curiosity and Customer Empathy - We’re looking for PMs who are curious and seek to deeply understand our customers, internal partners, and their challenges. We need someone who keeps digging past the simple customer ask to reveal their true, unmet needs, leading to innovative and high value features.

  • Technical Horsepower – This is a platform product manager role and you’ll be expected to participate and influence architectural conversations. You’ll cater to technical audience (i.e. developers, architects, developers) - You’ll identify their pain points, and inform product decisions.

  • Developer focused – You will represent the developer perspective and advocate for their needs across the organization. You will conceive and execute product vision and strategy for our API offerings. Design intuitive and developer-friendly API interfaces, SDK s, and documentation experiences. Analyze API usage data and feedback to measure success and uncover new opportunities. You will communicate product roadmap, releases, and value propositions to developers. You’ll continually stay up-to-date on API and developer tools trends, emerging technologies, and industry best practices; being adaptable to these trends.

  • Data focused – Leveraging data to formulate your strategy and priorities. Transform telemetry to business insights through partnerships with engineering and data platform teams.

  • Collaborator - Partnering with others is at the heart of this role. You’ll not only partner with an immediate dev team, but also partner across your peers across the globe. Great collaborators aren’t just easy to work with – they also raise tough questions, challenge others as necessary and negotiate win/win solutions.

  • Teammate – We seek people who help each other, solve problems together, motivate others. People who are caring and want to create a healthy environment. We’re also looking for folks who want to have fun and can apply the term “team” at the broadest level – irrespective of organizational boundaries.

  • Comfortable working in a fast-paced dynamic environment with rapidly changing requirements

Qualifications

Required/Minimum Qualifications

  • Bachelor’s Degree AND 8+ years experience in product/service/project/program management or software development

  • OR equivalent experience.

  • Understanding of developer-facing products, Hands-on experience with APIs, search technologies, natural language processing, artificial intelligence/machine learning, and quality evaluation systems.

  • Experience collaborating across organizational boundaries to deliver projects that involve complex technical problems.

Additional or Preferred Qualifications

  • Experience building 1-2 products, large scale platform/ecosystem, or marketplaces.

  • Experience designing and shipping highly technical features including APIs.

  • Proven track record of delivering successful products that delight users and drive business outcomes.

  • Understanding of developer tools and workflows developers use in order to translate tooling/workflow requirements into features on the product roadmap.

  • Good understanding of micro-services architecture, cloud technologies and developer platforms.

Product Management IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 9, 2024.

#M365Core

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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