The Lead Service Technician provides daily direction and coordination for a team of Service Technicians. Responsible for reviewing that Technicians are being tasked efficiently and following up to ensure assignment have been completed to a high level of customer satisfaction and quality. The Lead Technician has a wide variety of skills and will be able to work through difficult problems. This person installs, maintains and repairs fuel dispensers; submersible fuel pumps; service station site controllers; credit card readers; cash register consoles; pumping PCW; tank and line monitoring equipment; various other types of equipment found in service station and convenience gas stations.

Job Duties:

• Performs work duties on GVR Dispensers and V/R Tank Monitors with direct assistance of Lead Technician. Also have the ability to open and close warranty calls on dispensers and tank monitors. Will also be available for on-call service for region.
• Performs troubleshooting and repair on Gilbarco or Verifone. Will be required to travel as needed.
• Will have the ability to service all petroleum equipment that is currently represented by JandF.
• Primary focus is on service station electronics, computers, and the fuel dispensing systems.
• Work includes equal portions of electronic, plumbing, and mechanical work.
• Work rotation will include after-hours on-call duty in assisting service techs and running pump truck.
• A significant portion of the work is done outdoors in all weather conditions.
• Candidates should be expected to provide quality customer service that exceeds customer expectation by ensuring that all assigned duties are completed in a cost-effective manner.
• Work in a safe manner at all times for your benefit as well as the benefit of JF Petroleum Group and its customers.
• Understand and comply with applicable fire safety, OSHA, and EPA rules and regulations.
• Do required perquisite work necessary to obtain and maintain certification from original equipment manufacturers.
• Work with service project crew on service projects assist lead technician(s) with the start-up and commissioning of equipment.
• Maintain a positive attitude and strive to improve daily on newly acquired skills.
• Responsible for displaying personnel conduct which reflects positively on branchs service department and JF Petroleum Group as a whole, as well as our customers, internal staff, and other technicians.
• Ensure that you are always in proper dress uniform and present a professional image to customers and the public.
• Promote JF Petroleum Group mission statement, strategic intent, and company policies.
• Promote sense of teamwork and cooperation between branch departments.
• Ensure Jones and Frank is an exemplary corporate citizen.
• Set the standard for quality and customer satisfaction in the marketplace.
• The lead technician must have good inter-personal skills and an ability to satisfy customer needs.
• High standards for appearance and professionalism. Must be a team player.

Requirements

• Must Have a valid Driver License
• Candidate must be self-directed and able to work independently when opportunities arise.
• Electronics, electrical or mechanical education or equivalent experience.
• The ideal candidate will have been certified in all levels of V/R Tank Monitors and will have completed all Gilbarco Dispenser Certifications.
• Candidates must have all Verifone POS certifications, all GVR POS certifications. Must be certified on one Commercial Fleet Fueling System. Must also have certification in a second Tank Monitoring System (if in possession of a current contractors license, then the tech qualifies for this level).
• Must be eligible to work in the United States.
• Physical Requirements: Ability to repetitively lift, carry, push, pull up to 50 pounds, frequent bending, stooping, standing 8-10 hours per day.

*The duties listed above are not meant to be all-inclusive. Management may assign or reassign duties and responsibilities at any time.

*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status